Frequently Asked Questions
General Information
What services are offered?
What are the clinics operating hours?
Monday: 8:00 am – 8:00 pm
Tuesday: 9:00 am – 8:00 pm
Wednesday: 8:00 am – 8:00 pm
Thursday: 9:00 am – 8:00 pm
Friday: 8:00 am – 3:30 pm
Saturday: 8:00 am – 3:30 pm
Sunday: Closed (open on select Sundays from 9:00 am – 3:00 pm)
Please be aware that our practitioners may have different working hours. For specific information about a practitioner’s availability or to schedule an appointment, please contact our office at 604-552-8338 or check their individual schedules here.
Where is your clinic located?
Our clinic is conveniently located at 506 – 3056 Glen Drive, Coquitlam. For detailed directions, feel free to give us a call.
How do I schedule an appointment?
You can schedule an appointment by calling our clinic directly at 604-552-8338 or by using our online booking system by clicking here.
Where can I park?
Free Parking
- Building visitor parking (Click here to watch how to access the visitor parking)
- Street parking on Glen Drive, on Westwood Street (South), and on Heffely Crescent up to 2 hours
- Parking lot across Glen Skate Park
Paid Parking
- Westwood Street (North) up to 4 hours
- Pinetree and Guilford Park and Ride up to 4 hours
Do I need a referral from a doctor to visit your clinic?
No, you do not need a doctors referral for physiotherapy, registered massage therapy, or acupuncture. However, some insurance plans may require a doctors referral in order to receive coverage.
Do you provide direct billing?
Yes, we offer direct billing for registered massage therapy, acupuncture, and clinical counselling to the following extended health insurance providers:
- Beneva
- BPA
- Canada Life
- Canada Life – PSHCP
- CINUP
- ClaimSecure
- Cowan Insurance Group
- D.A. Townley
- Desjardins Insurance
- Empire Life (not available for acupuncture)
- Equitable
- First Canadian
- GMS Carriers 49 and 50
- Green Shield
- GroupHEALTH
- GroupSource
- ICBC
- Industrial Alliance
- Johnson Inc.
- Johnston Group
- LiUna Local 183
- LiUna Local 506
- Manion
- Manulife Financial
- Maximum Benefit
- MDM Insurance Services
- Pacific Blue Cross
- People Corporation
- RWAM
- Simply Benefits
- Sun Life (not available for clinical counselling)
- SSQ
- TELUS AdjudiCare
- Union Benefits
- UV Insurance
Rates
Physiotherapy
- Initial visit (60 minutes) – $145
- Subsequent visit (30 minutes) – $100
- Subsequent visit (45 minutes) – $120
- Subsequent visit (60 minutes) – $145
- ICBC initial visit – fully coverred/no user fee
- ICBC subsequent visit – fully coverred/no user fee
Registered Massage Therapy
- 30 minute treatment – $85 + GST
- 45 minute treatment – $110 + GST
- 60 minute treatment – $130 + GST
- ICBC initial visit – $2.10 user fee
- ICBC subsequent visit (45 minutes) – $5.25 user fee
- ICBC subsequent visit (60 minutes) – $26.25 user fee
Acupuncture
- Initial visit (60 minutes) – $125
- Subsequent visit (45 minutes) – $105
- Subsequent visit (60 minutes) – $115
- ICBC initial visit – fully coverred/no user fee
- ICBC subsequent visit – fully coverred/no user fee
Clinical Counselling
- Online New Client Consultation (20 minutes) – Free
- In-Person Individual Counselling Session (50 minutes) – $165
- Online Individual Counselling Session (50 minutes) – $165
- ICBC initial visit – fully coverred/no user fee
- ICBC subsequent visit – fully coverred/no user fee
Custom Orthotics
- Foot and Orthotic Assessment with Gait Analysis – $120
- Custom Orthotic – $475
Non-Registered Massage Therapy
- 30 minute treatment – $40 + GST
- 45 minute treatment – $55 + GST
- 60 minute treatment – $70 + GST
- 75 minute treatment – $85 + GST
- 95 minute treatment – $105 + GST