Frequently Asked Questions
General Information
What services are offered?
What are the clinics operating hours?
Monday: 8:00 am – 8:00 pm
Tuesday: 12:00 pm – 8:00 pm
Wednesday: 8:00 am – 8:00 pm
Thursday: 12:00 pm – 8:00 pm
Friday: 7:30 am – 3:30 pm
Saturday: 9:00 am – 2:00 pm
Sunday – Closed
Please be aware that our practitioners may have different working hours. For specific information about a practitioner’s availability or to schedule an appointment, please contact our office at 604-552-8338 or check their individual schedules here.
Where is your clinic located?
Our clinic is conveniently located at 506 – 3056 Glen Drive, Coquitlam. For detailed directions, feel free to give us a call.
How do I schedule an appointment?
You can schedule an appointment by calling our clinic directly at 604-552-8338 or by using our online booking system by clicking here.
Where can I park?
Free Parking
- Building visitor parking, which can be accessed via Heffely Crescent
- Street parking in front of our clinic, on Glen Drive, on Westwood Street (South), and on Heffely Crescent up to 2 hours
- Parking lot across Glen Skate Park
Paid Parking
- Westwood Street (North) up to 4 hours
- Pinetree and Guilford Park and Ride up to 4 hours
Do I need a referral from a doctor to visit your clinic?
No, you do not need a doctors referral for physiotherapy or registered massage therapy. However, some insurance plans may require a doctors referral in order to cover physiotherapy or registered massage therapy.
Do you provide direct billing?
Yes, we offer direct billing to:
- Beneva
- BPA
- Canada Life
- Canada Life – PSHCP
- CINUP
- ClaimSecure
- Cowan Insurance Group (managed by Express Scripts Canada)
- D.A. Townley
- Desjardins Insurance
- Equitable
- First Canadian
- GMS Carriers 49 and 50 (Express Scripts Canada)
- GroupHEALTH
- GroupSource
- ICBC
- Industrial Alliance
- Johnson Inc.
- Johnston Group
- LiUna Local 183
- LiUna Local 506
- Manion
- Manulife Financial
- Maximum Benefit
- MDM Insurance Services
- Pacific Blue Cross
- People Corporation
- RWAM
- Simply Benefits
- Sun Life
- TELUS AdjudiCare
- Union Benefits
- UV Insurance
Rates
Physiotherapy
- Initial visit (60 minutes) – $145
- Subsequent visit (30 minutes) – $95
- Subsequent visit (45 minutes) – $120
- Subsequent visit (60 minutes) – $145
Physiotherapy - ICBC Patients
- ICBC initial visit – No user fee
- ICBC subsequent visit (30 minutes) – No user fee
- ICBC subsequent visit (45 minutes) – $27 user fee
- ICBC subsequent visit (60 minutes) – $52 user fee
Registered Massage Therapy
- 30 minute treatment – $85 + GST
- 45 minute treatment – $110 + GST
- 60 minute treatment – $130 + GST
Registered Massage Therapy - ICBC Patients
- ICBC initial visit – $5.25 user fee
- ICBC subsequent visit (45 minutes) – $16.80 user fee
- ICBC subsequent visit (60 minutes) – $37.80 user fee