Frequently Asked Questions

General Questions

Our clinic offers physiotherapy and registered massage therapy, but will be adding more services in the near future. Explore our services page for a comprehensive list of our services to help you achieve your health goals.

Monday to Friday: 7:30 AM to 7:30 PM

Saturday: 9:00 AM to 1:00 PM 

Sunday: Closed

Please be aware that our practitioners may have different working hours. For specific information about a practitioner’s availability or to schedule an appointment, please contact our office at 604-552-8338 or check their individual schedules here.

Our clinic is conveniently located at 506 – 3056 Glen Drive, Coquitlam. For detailed directions, feel free to give us a call.

You can schedule an appointment by calling our clinic directly at 604-552-8338 or by using our online booking system by clicking here.

Free Parking

  • Building visitor parking, which can be accessed via Heffely Crescent
  • Street parking in front of our clinic, on Glen Drive, on Westwood Street (South), and on Heffely Crescent up to 2 hours
  • Parking lot across Glen Skate Park

Paid Parking

  • Westwood Street (North) up to 4 hours
  • Pinetree and Guilford Park and Ride up to 4 hours

 

No, you do not need a doctors referral for physiotherapy or registered massage therapy. However, some insurance plans may require a doctors referral in order to cover physiotherapy or registered massage therapy.

Yes, we offer direct billing to:

  • Beneva
  • BPA
  • Canada Life
  • Canada Life – PSHCP 
  • CINUP
  • ClaimSecure 
  • Cowan Insurance Group (managed by Express Scripts Canada)
  • D.A. Townley
  • Desjardins Insurance 
  • Equitable
  • First Canadian
  • GMS Carriers 49 and 50 (Express Scripts Canada)
  • GroupHEALTH
  • GroupSource
  • ICBC
  • Industrial Alliance 
  • Johnson Inc. 
  • Johnston Group 
  • LiUna Local 183
  • LiUna Local 506
  • Manion
  • Manulife Financial
  • Maximum Benefit 
  • MDM Insurance Services
  • Pacific Blue Cross
  • People Corporation 
  • RWAM
  • Simply Benefits
  • Sun Life
  • TELUS AdjudiCare 
  • Union Benefits 
  • UV Insurance

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the practitioners’ day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a $50 to full appointment cost fee to the card on file.

Rates

  • Initial visit (60 minutes) – $145
  • Subsequent visit (30 minutes) – $95
  • Subsequent visit (45 minutes) – $120
  • Subsequent visit (60 minutes) – $145
  • ICBC initial visit – No user fee
  • ICBC subsequent visit (30 minutes) – No user fee
  • ICBC subsequent visit (45 minutes) – $27 user fee
  • ICBC subsequent visit (60 minutes) – $52 user fee
  • 30 minute treatment – $85 + GST
  • 45 minute treatment – $110 + GST
  • 60 minute treatment – $130 + GST
  • ICBC initial visit – $5.25 user fee
  • ICBC subsequent visit (45 minutes) – $16.80 user fee
  • ICBC subsequent visit (60 minutes) – $37.80 user fee